FAQ

If I’ve been scammed by someone from Africa, can I get my money back?

No. Once the scammer has your money – it is gone forever. We’ve dealt with hundreds of victims and we’ve studied email fraud for over a decade. We don’t know of a single case where an email scam victim got his money back.

Where and in which countries do you provide your Russian Scam Check Service?

We provide our service in most of the towns and cities of Russia and the former Soviet Union.
Will the recipient know that I am checking up on them?

Scam Sleuth understands the delicateness of the service that we provide. We will contact the recipient purporting to be a flower delivery service. If your lady is genuine she will not suspect a thing and in fact will be pleasantly surprised that you are sending her a gift.

After the scam check delivery, will I receive an email confirming whether the recipient is a scammer or not?

We will send you an email confirming our findings. As a professional company, we can’t jump to conclusions. We will present the facts as they are. If you wish to order a more thorough check, we suggest you order a complete background check.

Are you affiliated with a dating or marriage agency?

Scam Sleuth is an independent organization, and is not affiliated with any dating service and does not share its customers’ information with any dating agency.

I would like to send a gift that is not offered on your website. Can I order a custom gift?

You are welcome to request a personalized gift to be delivered. We can accommodate most requests, as long as the item is locally available. For more information please email your gift request to us and we will get back to you as soon as possible with an answer.

Can I submit a scammer to your database?

You are welcome to submit a scammer to our scammer database, regardless of whether you use our services or not.

How will I know if the person is a scammer after a scam check delivery?

One of our couriers will visit the address you provide to us. We thus will have confirmation of the existence of the address and its residents.

In a scam case scenario, the building number or apartment number that you have been given does not exist or the people living in the apartment have never heard of the recipient.

How long will the scam check delivery take?

It may take from 3 to 10 business days, depending on the location, before you receive an email from us regarding your order. In most big cities of the former Soviet Union, however, we will be able to complete delivery 2-3 days after your payment comes through.